Options at a glance [TAB/MOB]

Cold, flu, rash, pink eye, UTI, minor illness, sprains, minor fractures, and injuries requiring prompt care
Convenience rating
Cost
Sandia’s Employee Health & Wellbeing clinics (employees only)


Telehealth


Urgent care center
Annual physical, preventive screenings, ongoing health needs
Convenience rating
Cost
Primary care provider
Chest pain, stroke symptoms, life-threatening injuries, trouble breathing
Convenience rating
Cost
Emergency room
Health coaching, chronic condition support, wellness services, physical therapy
Convenience rating
Cost
Sandia’s Employee Health & Wellbeing clinics (employees only), or check your health plan’s website
Not sure where to go
Convenience rating
Cost
24/7 nurse advice line

Convenience rating


Care from home or by phone often available 24/7, or easy access with little travel or wait time

Appointment or office visit may be required
May involve significant wait times and travel

Cost rating


Lowest or no cost

Higher cost
Highest cost

EH&W clinics

Employee Health & Wellbeing clinics contact information

  • New Mexico: 505-284-4700
  • California: 925-294-2700

Primary care

Primary care contact information

Wellthy Care Coordinators (for assistance finding a PCP regardless of health plan)

  • Visit the website.
  • Call 877-588-3917.

Blue Cross and Blue Shield

  • Visit the website.
  • Receive virtual medical care from Virtual Primary Care Provider (PCP) by Galileo.
  • For an Optum provider, call 505-262-7100.
  • For a Lovelace provider, call 505-727-2727 (NM).

UnitedHealthcare

  • Visit the website.
  • Receive virtual medical care from Virtual Primary Care Provider (PCP) by Galileo.
  • For an Optum provider, call 505-262-7100.
  • For a Presbyterian provider, call 505-923-7300 (NM).

Kaiser Permanente

  • Visit the website.
  • In California, call 877-568-0774.

Urgent care

Not sure what type of care you need?

Your health plan’s 24/7 nurse advice line can help. A registered nurse can answer questions, help you understand your symptoms, and guide you to the most appropriate level of care — whether that’s self-care at home, a virtual visit, primary care, urgent care or emergency care.

Blue Cross and Blue Shield

  • 800-973-6329

UnitedHealthcare

  • 855-677-3411

Kaiser Permanente

  • 866-454-8855

Urgent care contact information

Sandia Employee Health & Wellbeing Services (employees only)

  • New Mexico: 505-284-4700
  • California: 925-294-2700

Blue Cross and Blue Shield

UnitedHealthcare

Kaiser Permanente

ER care

In-network emergency options

Blue Cross and Blue Shield

Examples in the Albuquerque area
  • UNM Hospitals
  • Lovelace Hospitals
Examples in the Livermore area
  • Stanford Health
  • San Ramon Regional Medical Center
  • Sutter Eden Medical Center

Search for additional in-network Blue Cross and Blue Shield ERs.

UnitedHealthcare

Examples in the Albuquerque area
  • PresNow
  • Presbyterian Hospitals
  • UNM Hospitals
  • Lovelace Hospitals
Examples in the Livermore area
  • Alameda Hospital
  • Fairmont Hospital
  • Stanford Health
  • San Ramon Regional Medical Center

Search for additional in-network UnitedHealthcare ERs.

Kaiser Permanente

Examples in the Livermore area
  • Fremont Medical Center
  • Antioch Medical Center
  • Stanford Health
  • Adventist Health

Search for additional in-network Kaiser ERs.

Mental health

Mental health contact information

Sandia Employee Health & Wellbeing Services (employees only)

Counseling services for personal and work-related issues, emotional support, relationship guidance, and crisis management

  • New Mexico: 505-284-1562
  • California: 925-294-2200

Blue Cross and Blue Shield

UnitedHealthcare

Kaiser Permanente

Wellness support

Wellworks For You

If you are enrolled in a Sandia medical plan, you and your covered spouse can each earn up to $500 for your Health Savings Account (HSA) or Health Reimbursement Account (HRA) when you complete wellness activities through Wellworks For You.

Wellness support contact information

Sandia Employee Health & Wellbeing Services (employees only)

Call to schedule an appointment:

UnitedHealthcare

Additional resources

Additional resources contact information

Sandia Employee Health & Wellbeing Services (employees only)

Additional resources offered:

  • Medical case management
  • Occupational health: surveillance programs, international travel and workplace injuries
  • Lab collection

Call to schedule an appointment:

  • New Mexico: 505-284-4700
  • California: 925-294-2700

Blue Cross and Blue Shield

UnitedHealthcare

Kaiser Permanente

Other providers

  • Wellthy Care Concierge Services: Call 877-588-3917 to access Wellthy’s Care Concierge services, which provide comprehensive, personalized care support, including navigating health insurance (Medicare, Medicaid, and VA benefits), provider navigation, appointment scheduling, medication management, emotional and social resources, financial guidance, and a vast array of other advocacy needs to enhance employees’ health and well-being.
  • Delta Dental: Call 800-264-2818
  • Davis Vision: Call 888-575-0191